Photo Release Waiver
I expressly allow, and hereby waive any objection to, KNEADED EARTH LLC photographing and/or videotaping of me and/or my minor children when I and/or my minor children are participating in KNEADED EARTH LLC programs;
I understand and agree that all photographs and videotapes will remain the property of KNEADED EARTH LLC, and that KNEADED EARTH LLC may use such photographs or videotapes for archival and promotional purposes.
Terms & Conditions
Agreement between User and www.kneadedearth.com
Welcome to www.kneadedearth.com. The www.kneadedearth.com website (the "Site") is comprised of various web pages operated by Kneaded Earth LLC. www.kneadedearth.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.kneadedearth.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.kneadedearth.com is an E-Commerce Site.
Kneaded Earth specializes in offering pottery lessons for adults and children. Aside from services, we also specialize in custom pottery that is thoughtfully designed and individually hand-crafted.
Privacy
Your use of www.kneadedearth.com is subject to Kneaded Earth LLC's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting www.kneadedearth.com or sending emails to Kneaded Earth LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Kneaded Earth LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. Kneaded Earth LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Kneaded Earth LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.kneadedearth.com only with permission of a parent or guardian.
Cancellation/Refund Policy
Due to limited slots available, we request that you cancel at least 48 hours before a scheduled class. This gives us the opportunity to fill the class. You may cancel by phone or by email. If you cancel before the 48 hours, we will offer a full refund or can reschedule your class to a later date.
In case of emergencies and if you cannot cancel before 48 hours, we will issue a credit for future use. Repeated cancellations or rescheduling within 48 hours of the class will incur a $25 fee per incident.
Links to Third Party Sites/Third Party Services
www.kneadedearth.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Kneaded Earth LLC and Kneaded Earth LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Kneaded Earth LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Kneaded Earth LLC of the site or any association with its operators.
Certain services made available via www.kneadedearth.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.kneadedearth.com domain, you hereby acknowledge and consent that Kneaded Earth LLC may share such information and data with any third party with whom Kneaded Earth LLC has a contractual relationship to provide the requested product, service or functionality on behalf of www.kneadedearth.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.kneadedearth.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Kneaded Earth LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Kneaded Earth LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Kneaded Earth LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Kneaded Earth LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Kneaded Earth LLC or our licensors except as expressly authorized by these Terms.
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International Users
The Service is controlled, operated and administered by Kneaded Earth LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Kneaded Earth LLC Content accessed through www.kneadedearth.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Kneaded Earth LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Kneaded Earth LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Kneaded Earth LLC in asserting any available defenses.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. KNEADED EARTH LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
KNEADED EARTH LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. KNEADED EARTH LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KNEADED EARTH LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF KNEADED EARTH LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Kneaded Earth LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Illinois and you hereby consent to the exclusive jurisdiction and venue of courts in Illinois in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Kneaded Earth LLC as a result of this agreement or use of the Site. Kneaded Earth LLC's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Kneaded Earth LLC's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Kneaded Earth LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Kneaded Earth LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Kneaded Earth LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Kneaded Earth LLC reserves the right, in its sole discretion, to change the Terms under which www.kneadedearth.com is offered. The most current version of the Terms will supersede all previous versions. Kneaded Earth LLC encourages you to periodically review the Terms to stay informed of our updates.
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Contact Us
Kneaded Earth LLC welcomes your questions or comments regarding the Terms here.
Shipping & Returns
Return & Exchange policy
We take great pride in our quality and craftsmanship and hope you love your handmade pottery pieces for many, many years. However, if for any reason you are unhappy with your pottery purchase, we do accept returns under the following parameters.
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For in-stock items, a full refund will be issued, excluding all shipping costs.
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Returns must be in new condition with no signs of use or wear.
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Returns must be brought to our studio or mailed back to us within 15 days of the date it was delivered to you in their original package. The customer is responsible for packaging the products with insurance and for the shipment. If the product arrives damaged, no refund will be issued.
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Returns must be accompanied by proof of purchase (receipt, email order confirmation)
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Gift cards are non-refundable.
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All custom pottery is made to order and is non-returnable and non-refundable.
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Clearance Items are final sales, with no returns.
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Any items that are damaged from use or general wear and tear are not returnable. All items must be returned in new condition.
OUR SHIPPING GUARANTEE: We are happy to replace items that were damaged in shipping with the following parameters:
1. Please call us at 630-596-7742 within 5 days of receiving your damaged order so we can initiate your replacement.
2. Take photos of the box before opening, pictures of the damaged item(s) as well as the box and packaging, and email them to us at support@kneadedearth.com
NOTE: Kneaded Earth is not responsible for any damage that occurs from return shipping. We strongly encourage you to pack return items very well and ship them through Fed Ex or UPS. Shipping costs are non-refundable.
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Privacy & Data
Protecting your private information is our priority. This Statement of Privacy applies to www.kneadedearth.com, and Kneaded Earth LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Kneaded Earth LLC include www.kneadedearth.com. The Kneaded Earth LLC website is a Ecommerce website selling products and services site. By using the Kneaded Earth LLC website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Kneaded Earth LLC may collect personally identifiable information, such as your:
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First and Last Name
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Mailing Address
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E-mail Address
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Phone Number
If you purchase Kneaded Earth LLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Kneaded Earth LLC may also collect anonymous demographic information, which is not unique to you, such as your:
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Age
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Kneaded Earth LLC collects and uses your personal information to operate and deliver the services you have requested.
Kneaded Earth LLC may also use your personally identifiable information to inform you of other products or services available from Kneaded Earth LLC and its affiliates.
Sharing Information with Third Parties
Kneaded Earth LLC does not sell, rent or lease its customer lists to third parties.
Kneaded Earth LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Kneaded Earth LLC, and they are required to maintain the confidentiality of your information.
Kneaded Earth LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Kneaded Earth LLC or the site; (b) protect and defend the rights or property of Kneaded Earth LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of Kneaded Earth LLC, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Kneaded Earth LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Kneaded Earth LLC website.
Use of Cookies
The Kneaded Earth LLC website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Kneaded Earth LLC pages, or register with Kneaded Earth LLC site or services, a cookie helps Kneaded Earth LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Kneaded Earth LLC website, the information you previously provided can be retrieved, so you can easily use the Kneaded Earth LLC features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Kneaded Earth LLC services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
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Security of your Personal Information
Kneaded Earth LLC secures your personal information from unauthorized access, use, or disclosure. Kneaded Earth LLC uses the following methods for this purpose:
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SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
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Delete your personal information from our records; and
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Direct any service providers to delete your personal information from their records.
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Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
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Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
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Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
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Debug to identify and repair errors that impair existing intended functionality;
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Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
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Comply with the California Electronic Communications Privacy Act;
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Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
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Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
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Comply with an existing legal obligation; or
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Otherwise use your personal information, internally, in a lawful manner that is
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compatible with the context in which you provided the information.
Children Under Thirteen
Kneaded Earth LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Kneaded Earth LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Kneaded Earth LLC, you may opt out of such communications by Unsubscribe button.
Changes to this Statement
Kneaded Earth LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Kneaded Earth LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Kneaded Earth LLC has not adhered to this Statement, please contact Kneaded Earth LLC here.